Privacy Policy

Last updated: June 3, 2026

Oasis Wellness Clinics (“Oasis Wellness Clinics,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you visit our website, communicate with us, request services, schedule appointments, submit forms, or interact with us by phone, email, text message, or other communication channels.

Our website address is: https://oasiswellnessclinics.com.

This Privacy Policy applies to information collected through our website and related communications. If Oasis Wellness Clinics is a HIPAA covered entity or otherwise handles protected health information, our separate HIPAA Notice of Privacy Practices may also apply to certain health information. If there is a conflict between this Privacy Policy and an applicable HIPAA Notice of Privacy Practices, the HIPAA Notice of Privacy Practices will control for protected health information.

Information We Collect

We may collect the following types of information:

Information you provide directly

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth, where needed for scheduling or identification
  • Appointment requests and scheduling details
  • Information submitted through contact forms
  • Communications you send to us
  • Insurance, billing, or payment-related information, where applicable
  • Health, wellness, treatment, or service-related information you choose to provide

Please do not submit sensitive medical information through general website forms unless the form specifically asks for it and is intended for that purpose.

Website and device information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of visit
  • Approximate location derived from IP address
  • Cookies and similar tracking technologies

We use this information to operate the website, improve user experience, maintain security, prevent fraud or abuse, and understand how visitors use our website.

Comments

If visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.

If comments are disabled on our website, this section may not apply.

Media

If you upload images to the website, you should avoid uploading images that contain embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from images posted on the website.

Cookies

Our website may use cookies and similar technologies to operate, secure, and improve the website.

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies may last for one year.

If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When users log in, we may set cookies to save login information and screen display choices. Login cookies may last for two days, and screen options cookies may last for one year. If “Remember Me” is selected, login may persist for two weeks. If a user logs out, login cookies are removed.

If a user edits or publishes an article, an additional cookie may be saved in the browser. This cookie includes no personal data and simply indicates the post ID of the article that was edited. It expires after one day.

You can usually adjust your browser settings to refuse or delete cookies. Some website features may not function properly without cookies.

Embedded Content from Other Websites

Articles and pages on this site may include embedded content, such as videos, images, maps, scheduling widgets, social media posts, or articles. Embedded content from other websites behaves in the same way as if you visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that third-party website.

We are not responsible for the privacy practices of third-party websites or services.

How We Use Information

We may use collected information to:

  • Respond to inquiries
  • Schedule, confirm, or manage appointments
  • Provide requested services
  • Send administrative messages
  • Communicate about care, services, billing, or account matters
  • Send appointment reminders and follow-up messages
  • Improve our website, services, and patient or client experience
  • Maintain safety, security, and fraud prevention
  • Comply with legal, regulatory, insurance, billing, or professional obligations
  • Protect our rights, property, patients, clients, staff, and business operations
  • Send promotional or marketing communications only where permitted by law and with any required consent

Text Messaging and SMS Communications

Oasis Wellness Clinics may offer text message communications, including SMS and MMS messages, for purposes such as appointment reminders, appointment confirmations, scheduling updates, service-related notifications, customer care, follow-up communications, and, where separately permitted, promotional or wellness-related messages.

By providing your mobile phone number and opting in through a website form, intake form, appointment request, consent form, keyword, verbal consent, or other approved opt-in method, you consent to receive text messages from Oasis Wellness Clinics at the phone number provided.

Consent to receive text messages is not a condition of purchasing any goods or services or receiving treatment.

Message frequency may vary depending on your interactions with us. Message and data rates may apply. Message delivery is subject to your mobile carrier and may not be available in all areas.

You may opt out of text messages at any time by replying STOP to any text message from us. After you reply STOP, we may send a one-time confirmation message confirming that you have been unsubscribed. After that, you will no longer receive text messages from us unless you opt in again.

For help, reply HELP to any text message from us or contact us at (602) 900-1862 or support@oasiswellnessclinics.com.

Wireless carriers are not liable for delayed or undelivered messages.

Important notice about health information and text messages

Standard SMS and MMS text messaging may not be encrypted or fully secure. Please do not send sensitive medical information, emergency information, or urgent health concerns by text message. Text messaging is not intended for emergencies. If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.

We may use text messaging for limited administrative, scheduling, and communication purposes. Where required, we will handle health-related information in accordance with applicable privacy and healthcare laws.

No Sale or Sharing of SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use service providers to help us send and manage text messages on our behalf, but such providers are strictly permitted to use the information only to provide services to Oasis Wellness Clinics and not for their own marketing or promotional purposes.

SMS Consent Records

We may maintain records of SMS consent and opt-out requests, including:

  • Phone number
  • Date and time of consent
  • Method of consent
  • Source of consent, such as a website form, intake form, or verbal consent
  • IP address or form submission details, where applicable
  • Messages sent and received
  • STOP, HELP, START, or other opt-out/opt-in keywords

We retain these records as needed to comply with legal, carrier, messaging, and business obligations, and to honor opt-out requests.

Who We Share Your Data With

We may share personal information only as reasonably necessary for the purposes described in this Privacy Policy, including with:

  • Website hosting providers
  • Scheduling or appointment management providers
  • Email and communication service providers
  • Text messaging service providers
  • Payment processors, where applicable
  • Billing, accounting, or insurance-related service providers
  • Security, analytics, and spam-prevention providers
  • Professional advisors, such as attorneys, accountants, or compliance consultants
  • Government authorities, regulators, or law enforcement when required by law
  • Successors in the event of a business transaction, merger, restructuring, or transfer of assets, where permitted by law

If you request a password reset, your IP address may be included in the reset email.

We do not sell personal information. We strictly do not sell or share SMS opt-in consent or mobile phone numbers for third-party or affiliate marketing.

Payments

If payments are accepted through our website or a third-party payment processor, payment information may be processed by that provider. We do not store full credit card numbers on our website unless expressly stated. Payment processors may collect and process payment information according to their own privacy policies and security practices.

Analytics and Spam Detection

Visitor comments and form submissions may be checked through automated spam detection services.

We may also use analytics tools to understand website performance and visitor interactions. These tools may collect information such as IP address, device information, browser information, pages visited, and time spent on the site.

How Long We Retain Your Data

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, if any, we store the personal information provided in their user profile. Registered users can see, edit, or delete their personal information at any time, except they may not be able to change their username. Website administrators can also see and edit that information.

Appointment, billing, healthcare, and business records may be retained as required by applicable law, professional standards, insurance requirements, tax obligations, and business needs.

SMS opt-in and opt-out records may be retained as needed to document consent, comply with messaging rules, prevent unwanted messages, and honor opt-out requests.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic communication, SMS message, email, database, or internet transmission is completely secure. You use the website and electronic communication methods at your own risk.

Your Privacy Choices and Rights

Depending on your location and the type of information involved, you may have rights to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a copy of certain information
  • Opt out of marketing emails
  • Opt out of text messages by replying STOP
  • Restrict or object to certain processing, where applicable

If you have an account on this site or have left comments, you may request to receive an exported file of the personal data we hold about you, including data you provided to us. You may also request that we erase personal data we hold about you. This does not include data we are required or permitted to keep for administrative, legal, healthcare, tax, insurance, security, or compliance purposes.

To make a privacy request, contact us at support@oasiswellnessclinics.com.

We may need to verify your identity before fulfilling a request.

Marketing Communications

If you receive marketing emails from us, you may unsubscribe by using the unsubscribe link in the email or contacting us directly.

If you receive marketing or promotional text messages from us, you may opt out by replying STOP.

Even if you opt out of marketing communications, we may still send non-marketing communications where permitted, such as appointment, billing, safety, legal, or service-related messages.

Children’s Privacy

Our website and services are not intended for children under 13 without involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from children under 13 through the website without appropriate consent. If you believe a child has provided personal information to us without appropriate consent, please contact us.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Where Your Data Is Sent

Information collected through the website may be processed by service providers that help us operate the website, detect spam, host data, manage communications, process payments, provide analytics, or deliver services.

Visitor comments may be checked through an automated spam detection service.

If information is transferred or processed outside your state or country, we will take steps reasonably designed to protect it as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website or services after an updated Privacy Policy is posted means you acknowledge the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Oasis Wellness Clinics
Website: https://oasiswellnessclinics.com
Email: Support@oasiswellnessclinics.com
Phone: (602) 900-1862
Address: 12524 W Myrtle Ave, Glendale, 85307, Arizona